Harlequin, a division of HarperCollins,is seeking a Quality Receiving Auditor. The Quality Receiving Auditor inspects incoming products to ensure they meet quality standards and maintains accurate inspection and incident records. The role also supports client onboarding, manages customs documentation, and collaborates across departments to resolve quality and receiving issues.

• Performs quality inspections of all incoming product, maintaining all records, tolerance charts, quantities and dimensions.
• Updates quality incident database (QIR) and distributes information. Performs follow-up to drive quality issue resolution.
• Maintains cross reference file for all product.
• Carries out the receiving process for the onboarding of new clients, provides feedback on processes and issues. Creates Lot Record cards for new packaging for all clients.
• Maintains Material Review Board area and preproduction samples.
• Completes customs documents for all Freight Forwarding orders, verifies the accuracy of the documents prior to placing them on the corresponding cartons. 
• Process and responds to all internal and external requests for customs documents.
• Participates in various meetings involving quality, traffic, inventory and/or other issues.
• Performs marginal tasks.

SKILLS REQUIRED:

• High School Diploma required. Associates degree is preferred with 2 years’ experience in Quality and/or Inventory Management.  Otherwise, at least 4 solid years in Quality and/or Inventory Management field
• Proficiency with MS Office.
• Knowledge of PkMS (or other warehouse management system) preferred.
• Good written and oral skills required.
• Must demonstrate ability to communicate verbally and in writing (e.g. e-mail).
• Must be able to perform addition, subtraction, multiplication, division, decimals, fractions and English/Metric conversions.
• Must be able to perform product measurements and sizing calculations with available tools.
• Must be able to read and verify numbers, check data on a computer, audit data and perform number reconciliations.
• Must be able to identify when a problem occurs, gather associated detail, alert others to problems and make recommendations for solutions.
• Must be able to perform stock verifications and quality checks

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Frequently required to work near moving equipment.
• Frequently works in noise of moderate volume.
• Occasionally smells diesel fumes from dock trucks and propane from forklifts.
• Occasionally works in varying degrees of temperature.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an Associate to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Frequently required to stand, walk, hear, grasp, operate objects and controls, reach with hands and arms, use computer, use close and distant vision and adjust focus.
• Regularly required to stoop, bend, crouch, and lift up to 30 lbs.
• Occasionally required to talk, climb stairs, and lift from 10 to 30 lbs.

Pay: Starting at $19.50/hr  Salary will commensurate with experience.     

In addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce.     

HarperCollins Publishers is an equal opportunity employer.

HarperCollins Publishers is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at TalentManagement@harpercollins.com. Note: we will only respond to accommodation requests.