HarperCollins Publishers

People Associate (Nashville Hybrid)

Job Locations US-TN-Nashville
Category
Human Resources

Overview

HarperCollins Publishers is currently seeking a People Associate for its Christian Publishing Division. This is a hybrid position based in Nashville, TN.

The People Associate will work as an integral member of HarperCollins Christian Publishing’s (“HCCP”) People team with key areas of focus being: ownership and management of key HR processes, administrative support for department, and accountability as a member of a high functioning team.

Responsibilities

  • Own and Manage key HR Processes:
    • Recruiting Support which includes posting jobs, scheduling interviews and managing background checks (including E-Verify) all of which require frequent, professional interaction with recruits, vendors and internal resources.
    • New Hire, Onboarding and Orientation Process a critical component to the transition and incorporation of new employees to the company and its culture. This includes drafting confirmation emails and assisting with the welcome process by providing an organized, helpful, and reliable first experience.
    • Payroll complete payroll paperwork for all new hires and all changes for current employees.
    • Temporary Worker Placement which requires an understanding of the organization, ability to collaborate, meet deadlines and professionally manage outside vendors to ensure the best interests of HCCP are met.
    • Termination Process which includes scheduling exit interviews and sending appropriate notifications and requires a helpful, reliable and, at times, empathic approach.
    • Compliance which includes managing sensitive and confidential data in an accurate, timely and confidential manner.
    • Training including designing, scheduling, and facilitating as needed.
  • Administrative:
    • Departmental point of contact for employees and outside stakeholders to answer general questions and provide pertinent information when possible, and giving direction to the appropriate resource as necessary which requires a professional, reliable and helpful approach.
    • Travel planning and expense reporting for the department.
    • Manage departmental supplies, filing, orientation materials.
    • Ensure filing, including personnel files, is accurate and current.
    • Manage the process of ordering gifts and flowers for employees including evaluating vendors and making recommendations as needed to ensure the best quality product at the most competitive price is offered.
    • Review, reconcile and process the departmental credit card for payment each month. Ensure timely and accurate payment of all invoices including ensuring the appropriate department and budget center is charged for expenses.
  • Team:
    • Work as a member of HCCP’s People team which includes proactive communication, collaboration and leveraging the team’s knowledge and experience to gain optimal results. All of this is balanced with a focus on individual accountability and ownership to achieve results.
    • Develop relationships and partner with People colleagues in NYC and other HC locations when appropriate.

Qualifications

  • 2+ years of work experience in human resources, marketing, or administration or a related field is required.
  • High School diploma or equivalent is required.
  • BA/BA college degree strongly preferred. Comparable work experience will be considered.
  • A desire to develop in the HR profession is strongly preferred.
  • A proven track record working with / managing sensitive and/or confidential information is required.
  • Business aptitude with an understanding or an interest in understanding business concepts and financial terms/measures is required.
  • Experience working as a member of an integrated, collaborative team is strongly preferred. Experience building relationships and working with leaders and employees in offsite and/or remote locations is preferred.
  • Strong systems orientation including a solid working knowledge of Microsoft Office is required. Ability to manage, retrieve and analyze data using Excel strongly preferred.
  • Experience utilizing social media in a professional environment is very strongly preferred.
  • Experience with iCIMS, Concur and UltiPro helpful.

Performance Skills:

  • Decision Making and Problem Solving: Consistently demonstrates sound judgment including when to escalate problems.  Able to take action in solving problems while exhibiting judgment and a realistic understanding of issues.  Able to use reason especially when dealing with sensitive topics.  Able to assess a situation to determine the underlying issue or problem. Able to proactively identify cause and effect implications of a course of action.  Able to seek and understand multiple perspectives while remaining objective.  Able to use data and facts to drive decisions and recommendations.
  • Communication /Influence & Persuasion: Able to clearly present information through the spoken word including the ability to speak professionally; influence or persuade others through oral presentation; clearly and concisely present ideas in written format including the ability to develop written  materials from concept; listen well; maturely express one’s opinions including the ability to respond to objections successfully; accurately communicate to others regardless of their status of position and deliver complex and/or difficult messages when necessary.
  • Adaptable/ Flexible: Able to remain open minded and change direction/ focus/ priorities as needed.  Able to manage transitions and adjust to change effectively.  Able to withhold actions or speech in the absence of important information; maintain a mature problem solving/ solution-oriented attitude while dealing with conflict, obstacles or time demands; able to deal with unresolved situations, frequent change, delays or unexpected events.
  • Conflict Management: Able to use a win-win approach to resolve controversy; stay objective and fair when dealing with sensitive situations; maintain constructive working relationships despite disagreement.
  • Relationship Management/ Corporate Path Finder: Able to develop rapport with others; develop a network of contacts; build and maintain long-term relationships with internal, corporate and external stakeholders.  Able to recognize the impact of one’s behavior on others. 
  • Integrity: Able to be tactful, maintain confidences and foster an ethical work environment; build credibility and handle all situations honestly.
  • Accountable/ Results Oriented: Able to start and persist with specific courses of action while demonstrating initiative, high motivation and a sense of urgency. Able to prioritize and “do what it takes” to achieve results in a multi-task environment.  Proactive and willing to undertake additional responsibilities.  Able to establish and maintain realistic priorities including the ability to say no when and as needed.  Demonstrates great attention to detail with a proven track record and desire to produce things right the first time.
  • Team Orientation: Able to balance a strong sense of individual accountability within a high functioning team. Demonstrated ability to collaborate with others to achieve optimal results.

HarperCollins Christian Publishing is an Equal Opportunity Employer.

 

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