HarperCollins Publishers has an exciting opportunity for an experienced, solutions-driven Vice President, Customer Service and Sales Operations to join our operations team. In this role, you will lead the customer services teams and provide support to our B2B, D2C, and international revenue streams. You will also be responsible for driving supply chain alignment with key stakeholders across business segments to create an integrated plan, with short term and long-range strategies for sales and operations. The position will be based in New York City and report to the Senior Vice President of Distribution and Logistics.
Required Skills and Experience:
Preferred Skills and Experience:
HarperCollins Publishers is a company full of people who are passionate about books. When you apply for a position, we want to know why you want to work here, and why you are interested in the job. That’s why cover letters are strongly preferred.
The salary range for this position is $200,000-$225,000. We recognize that attracting the best talent is key to our strategy and success as a company. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates. The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process.
In addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce.
HarperCollins Publishers is an equal opportunity employer.