HCCP is committed to building a diverse and inclusive team and highly values diverse backgrounds and insights that fuel our innovation.
The eCommerce Customer Service Manage is the subject matter expert from a business operations and customer service perspective. The eCommerce Customer Service Manager is responsible for supporting and directly supervising the eCommerce customer service team leads and representatives. This manager will own many aspects of support ranging from building tools and training to driving initiatives to improve day to day processes. This is a player-coach role.
HarperCollins Christian Publishing is an Equal Opportunity Employer