HarperCollins Publishers

  • Business Analyst

    Job Locations US-NY-New York
  • Overview



    HarperCollins Publishers is seeking a Business Analyst to provide business and technical expertise in formulating, defining and implementing system requirements and objectives based on business needs. The Business Analyst will work between departments and IT groups to document business requirements and translate them into proper system requirement specifications to achieve operations goals. The Business Analyst will also provide systems support through the analysis of process, data and technical issues.


    • Work with the business to identify opportunities and help shape and deliver the appropriate solutions that can be deployed on a global scale
    • Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, tasks and workflow analysis
    • Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
    • Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts as needed: (Functional requirements (Business Requirements Document), i.e., Use Cases, GUI, Screen and Interface designs)
    • Serve as the conduit between the customer community (internal and external customers) and the software development team through which requirements flow
    • Utilize enterprise-wide requirements definition and management systems and methodologies as required
    • Work independently with users to define concepts
    • Develop requirements specifications according to standard templates, using natural language
    • Successfully engage in multiple initiatives simultaneously
    • Collaborate with PM’s, developers and subject matter experts to establish the technical vision and analyze tradeoffs between scope and timing, usability and functional needs
    • Liaise between the business units, technology teams and support teams


    • 4-year college degree or equivalent work experience
    • 4-6 years related experience
    • Experience working on large enterprise programs
    • Experience with business process improvement, preferred
    • Experience with Finance/Accounting/Royalty projects & systems a plus
    • Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements
    • Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts
    • Ability to work with the business to identify and prioritize projects, drive delivery, and support the ongoing operation of tools and processes
    • Strong multi-tasking skills
    • Team player with proven ability to work in a dynamic and evolving work environment
    • Willingness to travel up to 25% of time, dependent upon Business needs

    Please note that HarperCollins Publishers does not accept resumes from agencies unless our Human Resources department has authorized in writing a specific agency to submit resumes for a specific position.  Therefore, if an agency submits a resume without Human Resources’ prior written approval to do so, the individual identified on that resume will not be considered a candidate presented by your company.


    HarperCollins Publishers is a company full of people who are passionate about books.  When you apply for a position, we want to know why you want to work here, and why you are interested in the job.  That’s why cover letters are strongly preferred.


    HarperCollins Publishers is an equal opportunity employer. 


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