HarperCollins Publishers

  • Human Resources Business Partner/Manager

    Job Locations US-MI-Grand Rapids
    Human Resources
  • Overview

    HarperCollins Publishers is currently seeking a Human Resources Business Partner/ Manager for its Christian Publishing Division. This position will be based in Grand Rapids, MI.

    The Human Resources Business Partner/Manager will work as a member of HarperCollins Christian Publishing’s (“HCCP”) Human Resources team providing generalist and consulting services to HCCP management and employees within areas of assigned client accountability. Client accountability is determined by the VP, HR with a primary focus on creating alignment and synergies to assist the HR Business Partner/Manager in developing a strong working knowledge of HCCP’s business. Key areas of HR focus include: talent acquisition, employee relations, performance management, talent management and development, compensation and organization effectiveness.

    The HR Manager will report to the HCCP Division’s Vice President of HR (based in Nashville, TN).


    Essential Responsibilities:

    • Serve as the primary point of contact for leaders and employees within assigned client accountability.
    • Develop a strong working knowledge of HCCP’s business. It is expected this knowledge, coupled with solid HR skills and sound judgment, will then be used in managing situations that require HR involvement.
    • Integrate HR philosophies with business strategies and needs to provide solution based, business-oriented action plans and solutions.
    • In partnership with the VP of HR for HCCP, provide client leaders with advice and guidance in all areas of HR including talent acquisition, talent development and organization design & effectiveness.
    • Provide HR advice and guidance to all client employees on issues related to employee relations, performance management, training and development.
    • Work closely with client leaders in identifying and recruiting key talent (both internally and externally) to fill vacant and upcoming roles which includes developing and executing a recruiting strategy.
    • Provide guidance and oversight to client leaders on the use of contingent workforce.
    • Partner with the HCCP HR team to develop and implement programs related to compensation and benefits programs to ensure compliance as well as to meet the needs of the business and employees.
    • Work as a member of HCCP’s HR team which includes proactive communication, collaboration and leveraging the team’s knowledge and experience to gain optimal results. All of this is balanced with a focus on individual accountability and ownership to achieve results.
    • Partner with HR colleagues in NYC and other HC locations in the strategic and tactical implementation of HR initiatives.
    • Ensure compliance to all Federal, State and local employment laws.
    • Drive other departmental initiatives as assigned and provide support to business partners.



    • Demonstrated ability to develop and drive initiatives that support and advance the mission and values of the organization.
    • Specific experience must include: talent acquisition, employee relations, performance management, talent development and organization effectiveness.
    • Business oriented with an understanding of business concepts and financial terms/measures.
    • Past experience with developing and maintaining diverse, talent pipelines preferred. This includes experience leveraging social media to market and communicate current and future opportunities within HCCP. 
    • Strong technical foundation including knowledge of local, state and federal employment laws as well as general HR administration preferred. Knowledge of compensation and benefits programs preferred.
    • Past experience working as a member of an integrated, collaborative HR team preferred. Experience building relationships and working with leaders and employees in offsite and/or remote locations preferred.
    • Strong systems orientation including a solid working knowledge of Microsoft Office. Ability to manage, retrieve and analyze data using Excel strongly preferred.
    • Occasional overnight travel required.
    • Ability to work a full, professional schedule required.

    Work Experience:

    • 5+ years’ experience as a Human Resources generalist which includes strategic partnership and consulting experience with senior level management.



    • BA/BS college degree required.
    • Professional Certification (PHR, SPHR) preferred.


    • Decision Making and Problem Solving: Able to take action in solving problems while exhibiting judgment and a realistic understanding of issues; able to use reason especially when dealing with sensitive topics; able to assess a situation to determine the underlying issue or problem; able to proactively identify cause and effect implications of a course of action; able to seek and understand multiple perspectives while remaining objective; able to use data and facts to drive decisions and recommendations.
    • Communication/Influence & Persuasion: Able to clearly present information through the spoken word; influence or persuade others through oral presentation; clearly and concisely present ideas in written format; listen well; maturely express one’s opinions; accurately communicate to others regardless of their status of position. and deliver complex and/or difficult messages when necessary.
    • Flexibility/Tolerance of Ambiguity: Able to remain open minded and change direction on the basis of new information; perform a wide variety of tasks and change focus as needs change; manage transitions effectively; withhold actions or speech in the absence of important information; maintain a mature problem solving/ solution oriented attitude while dealing with conflict, obstacles or time demands; able to deal with unresolved situations, frequent change, delays or unexpected events.
    • Conflict Management: Able to use a win-win approach to resolve controversy; stay objective and fair when dealing with sensitive situations; maintain constructive working relationships despite disagreement.
    • Relationship Management/Corporate Path Finder: Able to develop rapport with others; develop a network of contacts; build and maintain long-term relationships with internal, corporate and external stakeholders.
    • Integrity: Able to be tactful, maintain confidences and foster an ethical work environment; build credibility and handle all situations honestly.
    • Commitment to Task: Able to start and persist with specific courses of action while demonstrating initiative, high motivation and a sense of urgency; able to prioritize and “do what it takes” to achieve results in a multi-task environment. Able to balance a strong sense of individual accountability within a high functioning team; demonstrated ability to collaborate with others to achieve optimal results.
    • Tolerance of Ambiguity: Able to remain productive and successfully manage delays, changes, missing information and unexpected events.

    HarperCollins Christian Publishing is an Equal Opportunity Employer.


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